Glass warranty

Stove glass can be expensive (£50-£100) and can break - sometimes without warning (thermic shock). It is not covered by any normal stove warranty from stove manufacturers. It can break on on day 3 or day 1,576 or never - it is not predictable.

To claim on glass warranty all we require is an image of the broken glass and a new one will be despatched.

We offer this in a desire to avoid heated discussions with customers who want free glass - it is too expensive :-)

Need an installer?

Need an installer?

When you purchase a stove from us we will happily send you a list of fully registered installers within a one hour radius of your home (usually ten or more in populated areas).

Text us on 07520 635 388 with the the words "Installer list" followed by your postcode.

More about legality of self-installing